INSTRUCTIONS AND DOCUMENTS
In need of documents for importation or exportation, want to submit a terminal report or familiarize yourself with our safety induction? You can find the required documents as well as instructions for filling them in on this page.
Vessel list Rauma
documents
when exporting
when importing
order and notification
Additional instructions for deliveries and pickups
Advance notice is required for all pickups and deliveries outside the service center’s service hours and during the Saturday morning shift. Notification must be given by 12:00 on Friday or the business day preceding a public holiday. Instructions for making an advance notice below.
safety
Safety is our highest priority, and it always comes before everything else! Your actions affect not only your own safety but also the safety of others. Here you can learn more about our safety guidelines.
maps
Vessel list Pietarsaari
safety
Safety is our highest priority, and it always comes before everything else! Your actions affect not only your own safety but also the safety of others. Familiarize yourself with these guidelines and follow them accordingly. For more information on safety, visit the Port of Pietarsaari webpage.
maps
vessel list hanko
documents
Additional instructions for deliveries and pickups
Paper unloading / loading:
Unloading
Weekdays:
7.00 – 21.00
Please report to the forwarding office, the agents give instructions for discharging location.
Loading
Weekdays:
7.00 – 20.00
You will get a loading reference in advance, please show it to the agent at the forwarding office when you arrive at the harbor.
Terminal Forwarding Office is open
Weekdays:
7.00 – 15.00
Saturday:
Closed
Containers:
We kindly ask you to submit the terminal report either in advance or at the time of delivery/pickup. Check-in at the forwarding office (open Mon-Fri 07.00-15.00). You can find instructions for container delivery and pickup here.
Export
Import
General and project cargoes:
Please contact the project department at the latest one day before delivery, for agreement on time of delivery, way of handling etc. Report at the forwarding office by delivery.
Project department
Semitrailers:
You don’t have to inform us if you pick up or leave a semitrailer in the harbour, you can collect the trailer 24/7 and use unit search to check the location. When delivering a trailer, leave it on the correct trailer area and check that it is not on the driving routes or too close to the railroad tracks. We inform all customers the estimated discharging time for the units. You will find more instructions here.
Export
Import
Electricity connections:
If your unit needs electricity connection, please fill out the form below in advance and send it to our export/import department.
Order for electrical connection
Export
Import
Self-propelled machines and cars:
Drivers of self-propelled machines and vehicles are requested to check in at the freight forwarding office. Please ensure in advance that the unit is booked or ready for pick up.
Export
Import
Unit search:
We have developed a feature that allows drivers to check where trailers and containers have been discharged. We send, as before, estimated unloading times of the units to the consignees one day before arrival. The feature offers the possibility to check if the unit is still on board or if it has been unloaded and to which field in that case. You will find it here:
Our forwarding office is happy to help if you have any problems finding the unit. Drivers shall arrive in the port area after the unit has been unloaded. By avoiding congestion, it is safer to move in the harbour.
safety
Safety is our highest priority, and it always comes before everything else! Your actions affect not only your own safety but also the safety of others. Familiarize yourself with these guidelines and follow them accordingly. For more information on safety, visit the Port of Hanko webpage.
maps
Euroports Hanko operates in two different ports in Hanko: Western Harbor and Outer Harbor. In addition to our offices, the Western Harbor is used for export of forest industry products, semi-trailers, project cargoes, warehousing and other terminal services. The Outer Harbor is mainly used for car import.
Western Harbor
A. Maja – Head office
B. Social facilities
C. Machine hall & garage
D. Lokomo – Forwarding & check in
E. Harbour office
The official roads are marked with white lines.
Area map, semitrailers and containers
The trailer areas in Western Harbor have been renewed. On the map you can see where different areas are situated. Please use the driving routes marked on the map when you deliver or pick up a container. You will find all official roads in the harbor on the map “Western Harbor”. Take note of the areas where you must not drive. The unit shall be ready for pick up before you enter the harbor area. Remember to use the unit search, to check if the unit has been unloaded and to which field in that case.
Outer Harbor
The Outer Harbor is located at the free port area of Hanko Tulliniemi.
The Outer Harbor offers two Ro-Ro berths (OH1 & OH2). It is mainly used for vehicle import.
1. Gate to the Freeport
2. Gate to the berth
3. Place of delivery
Western Harbor
A. Maja – Head office
B. Social facilities
C. Machine hall & garage
D. Lokomo – Forwarding & check in
E. Harbour office
The official roads are marked with white lines.
Area map, semitrailers and containers
The trailer areas in Western Harbor have been renewed. On the map you can see where different areas are situated. Please use the driving routes marked on the map when you deliver or pick up a container. You will find all official roads in the harbor on the map “Western Harbor”. Take note of the areas where you must not drive. The unit shall be ready for pick up before you enter the harbor area. Remember to use the unit search, to check if the unit has been unloaded and to which field in that case.
Outer Harbor
The Outer Harbor is located at the free port area of Hanko Tulliniemi.
The Outer Harbor offers two Ro-Ro berths (OH1 & OH2). It is mainly used for vehicle import.
1. Gate to the Freeport
2. Gate to the berth
3. Place of delivery
Do you have questions?
We all at Euroports Finland work to ensure that your goods reach the right destination at the right time. Contact us, we will handle it!
