EN 
FI 
SERVICE HOURS - EUROPORTS RAUMA
SERVICE CENTER
Palvelu-
keskus
Service center (GATE) is open around the clock from Mon 06:00 to Sat 14:00.
UNITIZED CARGO SERVICES
yksikkö-
liikenne-
SERVICES
Receiving and delivering of empty and full containers 24/7. NOTE: Prior notice is required for pick-ups and deliveries outside the service center’s service hours in accordance with a separate instruction.
Pick-ups of containers from warm storage Mon – Fri 04:00 – 05:30 and 07:30 – 13:30. Notifications of pick-ups no later than 14.00 on the previous working day.
Pick-ups and deliveries of trailers to the port during opening hours of service center. Pick-ups and deliveries of drivable units Mon – Fri 07.00 – 22.00.
BREAK BULK CARGO SERVICES
kappale-
tavara-
SERVICES
Receiving of forest industry export products to the Euroports terminal 24/7. NOTE: Prior notice is required outside the service center’s service hours in accordance with a separate instruction.
Other deliveries to the Euroports terminal Mon – Fri 07.00 – 22.00
Heavy lift deliveries to the Euroports terminal Mon – Fri 07.00 – 14.00. Notifications of pick-ups no later than 14.00 on the previous working day.
Pick-ups of paper products from the Euroports domestic terminal Mon – Fri 07:00 – 23:00. The driver must register at the gatehouse service center latest 21:00. Prenotification of the pick-ups no later than 14:00 on the previous working day in accordance with a separate instruction.
Other pick-ups from the Euroports distribution terminal Mon – Fri 07:00 – 22:00.
INSTRUCTION FOR PICK-UPS AND DELIVERIES OUTSIDE THE SERVICE CENTER’S SERVICE HOURS
INSTRUCTION FOR PICK-UPS AND DELIVERIES OUTSIDE THE SERVICE CENTER’S SERVICE HOURS
Prior notice is required for all pick-ups and deliveries that take place between Saturday 14.00 – Monday 06.00. The prior notice must be done latest Saturday 12.00. The notifier is responsible for providing all necessary information and documents. If the required information and documents have not been provided in time, the service cannot be performed.
Note: all documents relating to release of import containers or delivery of empty containers must still be submitted until Friday 16.00.
All information to be sent in a single email to the following addresses:
Liikenteenohjauspiste.Firau@euroports.com
TJ5vuoro.Firau@euroports.com
depotoperator.firau@euroports.com
Containerterminal.Firau@euroports.com
The prior notice must include date and estimated time of planned pick-up or delivery, also license plate number must be informed.
In addition, call +358 40 098 1749 latest half an hour before arrival to the port.
REQUIRED INFORMATION AND DOCUMENTATION
Import containers from terminal
- Terminal notification and the waybill (printing of waybills not possible outside the Service center opening hours)
Export containers to terminal
- Terminal notification
Pick-ups of empty containers
- Delivery reference number
(bolt seal delivered during delivery of container)
Break Bulk cargo to terminal
- The waybill, packing list
CONTACT US
If necessary, further information can be obtained from: